Shipping Policy

Thank you for visiting and shopping at My Nutra®. The following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders or during one of our big sales, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Lower 48 states:

  • Free shipping on orders over $50.
  • Optional two day and overnight (free shipping does not apply).
  • Two day shipping is a flat fee of $50.
  • Overnight shipping is a flat fee of $100.

Hawaii and Alaska:

  •  Hawaii and Alaska is a flat fee of $50.
  •  No 2 day/Overnight shipping available.

Delivery delays can occasionally occur due to the company used to deliver the package.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

My Nutra® is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Refusal of a shipment will be 100% at the the cost of the customer.

It is the responsibility of the customer to know the local governing laws.  My Nutra® does not take any responsibility if local governing laws are violated.

Damages

My Nutra® is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim with the mail carrier.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

International shipping rates are flat rates for all orders and are calculated as follows:

$49 from packages that weight .001 to .99lbs

$99 from packages that weigh .99 to 2.99lbs

$199 from packages that weigh 3.00 to 5.99lbs

$299 from packages that weight 6.00 to 8.99lbs

$399 from packages that weight 9.00 to 11.99lbs

$499 from packages that weigh 12.00 to 14.99lbs

RETURN POLICY

Our Refund Policy provides detailed information about options and procedures for returning your order here.

 

Floating Review Template1
  • the Hemp Paste that they sell is the single best CBD supplement on the American Market. Also, their Hot Chocolate is good too !
  • The Hemp Paste is a gift from God. The stuff really works and the taste is not as bad as you use it regularly. I won’t leave the house without taking some. I have never slept so well in my life. It allows me to be active and adds to my daily well being. Thank you!
  • I had a great experience with this company and the hemp paste. I think it tastes good for what it is. I did not experience any head high but great pain relief. It was much better than I expected.
  • I use "My Nutra" hemp paste 2000 mg. I like the fact that they use the WHOLE plant instead of just extracting the oil from the plant, it is seems to be more effective that way. I have also had very good success giving this to my autistic son. It relaxes him when he gets anxious, and there are no bad side effects. Excellent product!
  • My father has been using My Nutra hemp paste for months with great success. I have been able to see firsthand how he has benefited from taking the hemp paste usually just once a day and occasionally twice. I especially like the idea of the My Nutra hemp paste being an all natural product that provides him with knee pain relief. Now I know exactly what to get him for his birthday!